The UAB Department of Physical Medicine and Rehabilitation (PM&R) is proud to have thirteen providers honored by UAB’s Office of Patient Experience and Engagement for delivering an outstanding patient experience. Each provider achieved a remarkable 95% or higher rating on patient satisfaction surveys ranking them among the top performers across UAB Medicine.

This patient feedback reflects excellence in key areas such as listening attentively, demonstrating care and concern, providing clear explanations, and involving patients in decisions about their healthcare. This remarkable achievement reflects their unwavering dedication to compassionate, patient-centered care.

“Congratulations to our FY25 Top Patient Experience Providers! Your work reminds us that outstanding care is not just about what we do, but how we make people feel,” said Danielle Powell, M.D., vice chair of clinical affairs for the Department of Physical Medicine and Rehabilitation. “Thank you for raising the bar and inspiring all of us to continue delivering care that heals, uplifts, and transforms lives.”

PM&R providers recognized include:

• Robert C. Brunner, M.D. – 99.5
• Conley J. Carr, M.D. – 100.0*
• Johnny M. Carter, D.O. – 98.3
• Stephanie A. Hammond, CRNP – 99.7
• Lisa K. Humphries, M.D. – 95.7
• Victor W. Mark, M.D. – 99.3
• Danielle K. Powell, M.D. – 97.9
• Cassandra B. Renfro, D.O. – 100.0*
• Radhika Sharma, M.D. – 100.0*
• Rachel Teranishi, M.D. – 99.4
• Elizabeth C. Twist, M.D. – 100.0*
• Karion G. Waites, CRNP – 99.1
• Xiaohua Zhou, M.D. – 97.8