Nineteen providers in the Department of Otolaryngology – Head and Neck Surgery were recently recognized by the UAB Office of Patient Experience and Engagement for the exceptional care they delivered to patients during fiscal year 2025. These providers achieved a rating of 95 percent or higher in care satisfaction, based on patient feedback in Medallia.

These top UAB Medicine providers were ranked based on the following categories: listened carefully, demonstrated care and concern, provided clear explanations, included the patient in healthcare decisions, and received an overall care rating on a scale of 0 to 10.

While all providers listed below achieved at least a 95 percent rating, one provider, Natalie A. Derise, M.D., achieved 100 percent—the highest possible score.

"Our providers exemplify the highest standards of patient care and innovation in otolaryngology,” said Justin Turner, M.D., Ph.D., professor and chair in the Department of Otolaryngology – Head and Neck Surgery. “Their dedication ensures that every patient receives compassionate, evidence-based treatment, and we are proud to celebrate their exceptional contributions."

Providers in the Department of Otolaryngology – Head and Neck Surgery who were recognized include:

Will Boswell, SLP
Carly M. Bramel, PA
Do Yeon Cho, M.D.
Artemus J. Cox, M.D.
Natalie A. Derise, M.D.
Kacy A. Dunaway, CRNP
Andrew R. Fuson, M.D.
Jessica W. Grayson, M.D.
Benjamin J. Grayson, M.D.
Edie R. Hapner, Ph.D., CCC-SLP
Hope V. Hovey, CRNP
Lana A. Hunt, CRNP
Harishanker Jeyarajan, M.D.
Susan D. McCammon, M.D.
Charles B. Simpson, M.D.
Amalee C. Smith, PA
Erika M. Walsh, M.D.
Kirk P. Withrow, M.D.
Bradford A. Woodworth, M.D.