Seventeen providers in the Department of Neurology were recently recognized by the UAB Office of Patient Experience and Engagement for the exceptional care they delivered to patients during fiscal year 2026. These providers achieved a rating of 95 percent or higher in care satisfaction, based on patient feedback in Medallia.
These top UAB Medicine providers were ranked based on the following categories: listened carefully, demonstrated care and concern, provided clear explanations, included the patient in healthcare decisions, and an overall care rating on a scale of 0 to 10.
While all providers listed below achieved at least a 95 percent rating, five providers achieved 100 percent—the highest possible score. Those include Bradley Hamm, CRNP; Michael J. Lyerly, M.D.; Bryan L. Smelser, M.D.; Jerzy P. Szaflarski, M.D., Ph.D.; and Ashley E. Thomas, M.D.
“These recognitions reflect the outstanding care our providers deliver every day," said Erik Roberson, M.D., Ph.D., professor and interim chair of the Department of Neurology. "I am proud to see so many colleagues recognized for making patients feel heard, informed, and involved in their care.”
Providers in the Department of Neurology who were recognized include:
Catherine G. Brown, DNP, CRNP
Whitney A. Gray, CRNP
Bradley Hamm, CRNP
Laura P. Lieb, CRNP
Michael J. Lyerly, M.D.
Matthew S. McCay, M.D.
Benjamin McCullough, M.D.
Louis B. Nabors III, M.D.
Marissa Natelson Love, M.D.
Bradleigh T. Pfitzer, CRNP
Cynthia S. Rambin, CRNP
Bryan L. Smelser, M.D.
Stephanie L. Spain, CRNP
Jerzy P. Szaflarski, M.D., Ph.D.
Ashley E. Thomas, M.D.
Melissa Wade, CRNP
Talene A. Yacoubian, M.D.