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Employee Assistance & Counseling Center

The Employee Assistance & Counseling Center (EACC) is a resource for managers, supervisors and HR Consultants. EACC staff provide consultation and training to support managers/supervisors in working effectively with employees who are experiencing personal problems that may be contributing to poor job performance. A referral to the EACC allows the supervisor to concentrate on the performance problem while our staff assists the employee with possible underlying personal issues.

An employee should be referred to the EACC when (a) you are worried about an employee’s welfare or wellbeing, (b) an employee’s work performance begins to decline, or (c) a work issue presents and you are unsure of how to handle it.

Submit the Supervisor Referral Form online, or select a tab below to learn more about the tools and resources available to UAB managers.

EACC Supervisor Referral FormOpens an external link.

  • Resources for Managers

    Resources for Managers

    Behavioral Threat Assessment & Management Team (BTAM): Non-imminent threats to the safety and wellbeing of the UAB community, including concerning behavior or emotional changes in a colleague or student, can be reported anonymously to BTAM.

    Emergency Psychiatric Evaluations: Upon identification of a concern, UAB employees may be referred from their department/unit/area to the emergency department according to UAB's standard operating procedure for referral of employees to the emergency department for psychiatric evaluation.

    Six-Step Process for UAB Leaders in a Crisis Situation: The UAB Human Resources Critical Support site is a one-stop resource for UAB leaders who may find themselves involved in a crisis situation with an employee in need of critical support.

    Critical Incident Stress Management Plan: The EACC Critical Incident Stress Management Plan in A Manager's Guide to the EACC ensures UAB is prepared and effectively responds to emergencies and critical incidents by providing appropriate crisis intervention and support to those in need.

  • Manager's Guide to the EACC

    A Manager's Guide to the EACC


    A Manager's Guide to the EACC offers UAB managers/supervisors detailed information including signs of a troubled employee, steps for making a supervisor referral, EACC services, critical incident stress management planning and more.

    A Manager's Guide to the EACC


    EACC Quick Guides for Managers

    While A Manager's Guide to the EACC offers a comprehensive overview of EACC services, these handy quick guides offer immediate guidance on some pressing issues faced by managers.

  • Managing Grief in the Workplace

    Managing Grief in the Workplace

    Just as the workplace is a place for celebrating birthdays, commiserating about parenting issues, and sharing opinions about virtually everything, it’s a place for grieving, and for supporting each other in grief. The resources below are designed to help you and your employees on the journey through grief.