WEBVTT

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Sometimes during review,
a reviewer may need more information or

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ask for changes to your submission.

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When that happens,
you'll receive a clarification request.

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In this video,
we'll walk through how to review the

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request and submit your response quickly
and correctly.

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If a reviewer has questions or requires
updates,

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you'll receive a notification on your
dashboard letting you know that the

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clarification has been requested.

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To review the clarification request,
start by opening your submission by

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clicking on the name.

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Once the submission is open,
click on the History tab.

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Here you can see the Clarification
requested activity,

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along with the reviewer's comments.

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If the reviewer attached a document,
you'll also see a link to open it

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directly from the History tab.

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There are no documents listed here.

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Click on the activity and take time to
review the comments so you fully

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understand what's being requested.

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Once you're ready to respond on the
submission workspace,

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click Submit Response.

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In the Notes section,
clearly explain how you address the

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reviewer's questions or requests.

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If a supporting document is needed,
click Add to add that here.

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Once you're done, click OK.

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After you submit,
the system will send your response back

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to the reviewer for continued review and
you can see the activity recorded in the

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History section.

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Once this is submitted,
you can safely log out of the system.

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The study will move back to the
reviewer's inbox for the review.

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Process will continue.

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You'll be notified if any additional
action is needed.

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You have now completed the process of
responding to a clarification request.

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For additional information,
please visit the training site.

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Thanks for watching.