Bad actors are always looking for new ways to gain access to accounts and take personal or financial information.
One way they can achieve this is through MFA fatigue, a process in which scammers will bomb you with access requests through the multi-factor platform. Their goal is to wear you down until you accept the log in and they can get access to your account. Luckily, the Duo app has a feature you can use to deny and report any fraudulent notifications.
- Open the Duo app.
- Deny the push notification.
- Select “yes” when asked if this was a suspicious login.
- Sit back and let our IT professionals handle it from there.
After users report log-ins, the Duo app will mute push notifications for 20 minutes. If you need to accept the push you requested, you will have to open the app and approve log-ins from there.