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Students will receive a welcome email from the bookstore with instructions on how to access course materials, opt-out of the program if they so choose, and Customer Care information. If a student is enrolled in more than one First Day course, they may receive multiple emails.

Example of email to students:

Hello,

This email is to notify you that select courses for which you are enrolled will be participating in the First Day® inclusive access program. The materials for your course(s) are now available in digital format through the LMS, and the cost will be reflected on your student account.

To access your materials, use the “First Day Access” link within your course in the LMS.

Benefits of First Day:

• Lower price than traditional purchase
• Guaranteed to get the right materials for your course
• Seamless digital access
• Option to opt out before deadline

Need to access outside of your school’s learning management system?

Simply launch the content within the course for the first time and an account will automatically be created for you on Barnes & Noble College’s Yuzu platform. After your initial launch, you can navigate to the link below and select forgot password to access your account.

reader.yuzu.com

If you do not wish to participate in the program, you can choose to opt out within your LMS by the deadline. Opting out is not recommended, and you will be responsible for purchasing your materials and may have to work outside of the course. To opt out, use the “Course Materials” link in your LMS.

If you need assistance or have questions, please contact Customer Care or your Bookstore.

For FAQs or to open a support ticket, visit: customercare.bncollege.com

Email: firstdaysupport@bncservices.com or reply to this email

Phone: 844-9-EBOOKS (844-932-6657)

Thank you,

The Bookstore

2020, Barnes & Noble College Booksellers, LLC. 120 Mountainview Boulevard, Basking Ridge, NJ 07920

Note: If you are enrolled in courses with different schedules and opt-out deadlines, you may receive another email outlining your courses.

Access Your Course Materials!

You can access your materials by visiting the URLs below and entering your access code (if you haven’t already entered it). The following is an example:

• Term/Session Name: 202130 - 2021-01-19 - 2021-04-30
• Course: BY 116 1G
• Title: Modified Mastering A&P with Pearson eText -- Standalone Access Card -- for Human Physiology: An Integrated Approach
• Price: $104.49
• Access Length: Perpetual
• Opt-out Deadline: Jan 19, 2021
• Access Code: [your access code here]
• URL: Redeem your code via the Pearson link in your LMS course. If there is no link present redeem via MyLabs or Revel.

Feel free to copy and paste the following sample messaging provided by the UAB Bookstore into your syllabus:

First Day Access (Course Materials)

To enhance your learning experience and provide affordable access to the right course material, this course is part of an inclusive access model called First Day Access (Course Materials). You can easily access the required materials for this course at a discounted price, and benefit from single sign-on access with no codes required all in Canvas.

UAB will bill you at the discounted price as a course charge for this course. The charge should show as Book – “dept and course number” on your student account in Banner.

It is NOT recommended that students Opt-Out, as these materials are required to complete the course. You can choose to Opt-Out on the first day of class, but you will be responsible for purchasing your course materials at the full retail price and access to your materials may be suspended.

For more information and FAQs go to customercare.bncollege.com.

If you need to add or change a section for your First Day @ UAB course, please let us the UAB Bookstore know as soon as possible. Once added, the section can take up to 3 business days for students to see materials in Canvas. If you plan to merge sections of your courses, please let the Bookstore know beforehand so they can follow-up provide the correct LMS Identification Number to ensure proper pairing of course materials.

McGraw-Hill:

Instructors using First Day @ UAB delivery will set their Connect courses up and pair with Canvas the same way they always have.  The only difference is on the delivery side. The student will not be asked to enter or purchase a code during their initial registration. For questions or concerns please contact Tori Sage at vsage@bncollege.com or via phone at (205) 996-2665.

• Student Video: First Day Connect registration via Canvas

Cengage:

Instructors using the eBook only should follow the UAB Bookstore’s directions for adding the eBook. Instructors using courseware like MindTap, CNOW, OWLv2, or SAM should deep link their course into Canvas. If you need help deep linking your course into Canvas, please reach out to Rachel Dunaway at rachel.dunaway@cengage.com. For questions or concerns please contact Tori Sage at vsage@bncollege.com or via phone at (205) 996-2665.

Wiley:

For students to access their Wiley Courseware, please follow the instructions below.

• Login to Canvas and select your course.
• Select Wiley Course Resources on the Navigation Bar.
• You will be taken to a Wiley Account Set-Up screen choose one of the three below options:
  • If you have used Wiley PLUS in the past, click Existing account to sign in.
  • If you are new to Wiley PLUS, click “Create new account,” and complete below form and you will get an email with a 4-digit code to activate your account.
  • DO NOT choose to “Stay Anonymous” so that your account can be identified through First Day, otherwise you may lose access.
• Once Registered you will be taken directly into the Wiley PLUS content.

Other Publishers:

Other publishers such as Pearson and WW Norton do not provide any special instructions for First day Access.

Students may opt-out of purchasing the First Day digital course materials, however, students are still responsible for completing all work assigned by their professor. To opt-out, follow these directions:

• Log into Canvas.
• Navigate to your course.
• Click on the Course Materials located in the left-hand course menu.
• After clicking First Day Access you will be redirected to the First Day Access page.
• Click the Opt-Out link on the right side of the window. On this page you will also see the opt-in price and the deadline to make a decision.
• A pop-up window will open asking you to confirm that you would like to opt-out. Select the check box and click Confirm to opt-out.
• You will then get the confirmation page that you have opted-out.

See opt-out video instructions.

We at the bookstore understand that students may have a schedule change after the opt-out date and not wish to participate in the program. For any of these instances, the bookstore will do our best to accommodate these students with a refund of the Course Material fee. Please contact Tori Sage at vsage@bncollege.com.

• First Day materials are digitally accessible, so it goes where you go, on whichever device you want.
• The cost of First Day course materials has been negotiated to the lowest price available from the publisher.
• Students are prepared with their required course materials on the first day of class leading to greater student success.

Some publishers give students the option of purchasing a very affordable loose-leaf copy of the book through the UAB Bookstore.

If you drop a First Day course, you will be refunded according to Student Account’s refund policies. If you add the course back, you will be charged the First Cay Course Materials cost again.

Title IV funds are federal student aid funds, which are from federal student aid programs administered by the U.S. Department of Education. Title IV funds include: Direct Subsidized/Unsubsidized Loans, Direct Graduate PLUS Loans, Direct PLUS Loans, Federal Pell Grant, Federal Supplemental Educational Opportunity Grant (SEOG), and Federal Perkins Loan. It does not include scholarships from the University or other private organizations, or State Grants.

Why does this matter?

In compliance with federal regulations, Student Accounts must obtain voluntary permission from the student to apply federal financial aid proceeds to pay for charges other than tuition, mandatory fees, and room and board contracted by the University. These fees might include but are not limited to: health insurance premiums, library fines, bookstore dollars, parking fines, prior term charges, health center charges, and FirstDay program charges(s). 

What if I don’t grant the authorizations?

If you do not grant authorization, your federal financial aid and loans cannot be used to pay for charges other than tuition, fees, and University housing and meal plans. Any excess aid will be refunded to you. Therefore, you may receive a refund and may simultaneously still have unpaid charges. Receiving a refund does not indicate that your account is paid in full, and you will need to take action to make a payment for the unpaid charges.