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Configuration Information for E-mail and Network Services |
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PLEASE NOTE: There are 2, separately administered networks on the UAB Campus. Although they are inter-connected, they do not have the same configurations, guidelines or policies. Below are the usual recommended settings if you are connected to the UAB Campus Backbone through DC/NS (you have a uab.edu address ) . If you are connected to the Health Care Network by HSIS or HSF (you have a uabmc.edu address) you should contact them @ 4-8888 for their recommendations. |
Listed below you will find information used to configure e-mail client software for use on the UAB network.
Incoming Mail Server Outgoing Mail Server Account Name & Password netmask gateway Domain Name Server Attachments Frequency From Line Signature Organization LDAP
This is the fully qualified domain name (4-part name: for example, norm.dpo.uab.edu / mail.ad.uab.edu; your email server may have a different name) of the computer where the user's account and password (and thus their mailbox) is located.
This is the computer that directs outgoing e-mail so that it can be delivered as addressed; in most cases, use vera.dpo.uab.edu. If you use a different outgoing e-mail server, you have assumed responsibility for successfully sending e-mail as well as for receiving it.
Their account name will be their BlazerID/phonebook-alias and they will have set their own password. While we still support these accounts, we would like to encourage NORM.DPO.UAB.EDU users to migrate their e-mail account over to UAB's Central Exchange server. For more information about DPO e-mail accounts, click here.
The department network or e-mail administrator will supply their account name and password. All persons at UAB are required to register a BlazerID and set an e-mail forwarding address in the UAB Electronic Phonebook, regardless of where their e-mail happens to be delivered. Click here to learn about the benefits of doing so.
UAB-Email is a system that allows any UAB faculty, student or employee access to the UAB Email servers through a wide variety of clients and protocols. For more information, click here.
netmask 255.255.0.0
gateway 138.26.1.1
DNS (Domain Name Server)
138.26.134.2 (primary)
138.26.1.2 (secondary)
For instructions on how to configure your computer to use DNS, click here.
Attachments : use MIME encoding
Be sure that the default setting for attachments is MIME (on a Macintosh, this is sometimes referred to as Apple Double). You should also know which folder or directory, on the user's desktop computer, is used to store any attachments the user might receive.
Frequency - how often does the user's computer check for new messages?
Beware; on some e-mail systems, a setting of time increment zero turns off automatic checking, while on other systems, a setting of 0 causes continuous checking. DC/NS would appreciate it very much if you would set the checking frequency to no less than 10 minutes, and 15 minutes or more whenever possible. Very frequent e-mail checks add a lot of load to the network and server.
Be sure that the time interval between checks for new e-mail is long enough to avoid problems caused by performing another check for new e-mail while still working on downloading messages from the previous check. Some e-mail software, including some versions of Netscape, will malfunction badly when trying to retrieve e-mail again before the previous download completed. This is normally only a problem when using dial-up access or downloading very large files.
From LineThe From Line configures your return address; this is the one which is used when the person receiving your messages does a Reply. If your return address is set incorrectly or not at all:If you have followed our recommendation to register in the UAB Electronic Phonebook, set your From Line to alias@uab.edu (where alias is your Phonebook alias).
- Incorrectly addressed E-mail does not bounce back to you, so you won't know that there is a problem
- Anyone replying to your message will have problems reaching you.
SignatureMost e-mail programs allow you to set a signature which is automatically added to the end of each e-mail message you send. Usually, you would put your name, e-mail address, phone, and other useful things in this file. It is considered good netiquette to keep signatures as brief as possible. Be careful, when sharing a computer or copying settings from another user, to make sure that you are not sending out messages with someone else's name added to the bottom!
OrganizationMany E-mail programs allow you to set your Organization. You can set this to your department, center, or other unit.
LDAP Directory Service
Using the LDAP service, you can search for all UAB e-mail addresses that are listed in the UAB Electronic Phonebook using your e-mail software's built-in address book. This service makes it very easy to integrate the campus-wide Electronic Phonebook with your Microsoft Outlook, Microsoft Outlook Express, Microsoft Exchange, Novell Groupwise, and Pegasus email programs.Brief, expert instructions:
- server name = ldap.uab.edu
- Port = 389
- Search Base: o=uab.edu
- Max to return = 25
Return to Information for Department Network Managers
[Under development, please E-mail Suggestions/Comments to User Services.]